Privacy Policy

Obsurfable ("we," "us," or "our") operates the Obsurfable website and platform at obsurfable.com and app.obsurfable.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information we collect

We may collect information in the following ways:

• Account information — name, email address, company name, billing details, and credentials you provide when creating an account.
• Usage data — pages visited, features used, prompts configured, and interactions with the platform.
• Technical data — IP address, browser type, device information, and cookies or similar technologies.
• Content you provide — website URLs, competitor lists, prompts, and other data you submit to monitor AI visibility.
• Communications — messages you send to us via email, support channels, or contact forms.

How we use your information

We use collected information to:

• Provide, operate, and maintain our services
• Process transactions and manage your account
• Improve and personalize the platform
• Send service-related communications and updates
• Respond to inquiries and provide customer support
• Monitor usage, detect fraud, and ensure security
• Comply with legal obligations

How we share information

We do not sell your personal information. We may share information with:

• Service providers who assist with hosting, analytics, payment processing, and customer support
• Professional advisors such as lawyers and accountants when necessary
• Authorities when required by law or to protect our rights and safety
• A successor entity in connection with a merger, acquisition, or sale of assets

Cookies and tracking

We use cookies and similar technologies to remember preferences, understand how visitors use our site, and improve performance. You can control cookies through your browser settings, though disabling them may affect certain features.

Data retention

We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Withdraw consent where processing is consent-based

To exercise these rights, contact us at privacy@obsurfable.com.

Security

We implement reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

International transfers

Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards are in place when data is transferred internationally.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy, contact us at privacy@obsurfable.com.